Zero cases of regulatory violations and major lawsuits

(referring to lawsuits exceeding NT$2,000,000 in amount or related to product trading)

WNC has a zero-tolerance attitude towards corruption, and has formulated internal rules and regulations such as the Code of Ethical Conduct, Ethical Management Best Practice Principles and WNC Whistleblowing and Handling Measures. The rules and regulations clearly disclose the Company’s ethical management policy and require the Company and its subsidiaries to comply with regulations related to their overall operations, including the US Federal “Foreign Corrupt Practices Act” (FCPA), “The UK Bribery Act of 2010”, and other anti-corruption regulations. The Company and its subsidiaries are committed to abiding by high ethical standards, avoiding engaging in unfair competition, fulfilling tax obligations, preventing bribery and corruption, and establishing appropriate management systems to create a level playing field. All WNC directors and top-tier managers signed the Declaration of Ethical Management. WNC has also established an Integrity Investigation Office while the Legal & IP Division is charged with enhancing integrity management operations, which are ultimately determined by the Chairman. The Chief Legal Officer reports the execution status to the Board of Directors on a regular basis (at least once a year).

Training and promotion

To boost employees’ understanding and implementation of ethics and integrity issues, online and physical courses are held from time to time, and the most updated promotional resources are provided on our internal website. The Company holds WNC Ethics and Anti-Corruption Code of Conduct online training every year, which is included in the compulsory courses for new employees to help employees understand the actions they should adopt when company rules conflict with social mores, corporate interests, and private interests or when they find any wrongdoings.

Due diligence

WNC also requires all new employees and major suppliers to sign the company’s Code of Ethical Conduct, making a commitment not to offer or accept any bribes or illegal profits in any other forms. We also require employees who directly deal with or exert substantial influence over customers, suppliers, and contractors to annually answer a self-evaluation questionnaire on compliance with the Code of Ethical Conduct.

Grievance Mechanism

WNC has established a public stakeholder e-mail address and whistleblower e-mail address for stakeholders to raise questions and make suggestions about the Company’s sustainable development, or to submit complaints and incident reports.

Stakeholder e-mail:
public@wnc.com.tw

This email is provided for all stakeholders
to raise issues or provide suggestions
with regard to WNC’s corporate social
responsibility policies and practices.

This email is provided for employees and all pertinent parties to file complaints and report violations in a named or anonymous manner.

The WNC Reporting and Handling Procedure stipulates handling procedures and operations to address violations. The Integrity Office is tasked with establishing a task force to handle reports and perform investigations. The reporting procedures are described briefly as follows:

Personnel, in a named or anonymous manner, report issues and provide relevant information.

After the case is accepted, the project team will handle the case immediately and complete an investigation report within a reasonable time.

After completing the investigation, the task force proposes measures to address the issue to the CEO for a final decision. The task force will notify the reporting party of the conclusions following the decision of the CEO.

  • WNC ensures that the identities of the reporting parties are kept secret and that they are not open to retaliation.
  • WNC will not terminate or transfer any employee or cause any other unfavorable result due to their reporting an issue unless that employee has violated the law.
  • Task force members and related members participating in the investigation ensure and maintain the confidentiality of the event throughout the entire investigation.
  • The task force records how the reported issue was handled in written form, and this written report is sealed and archived for five years.