- Inaugural ESG Good Ideas Group Photo
- "Bamboo Replaces Plastic" On-site Pitch
Communication with Stakeholders
Questionnaire survey
We look forward to your help in answering a questionnaire so that we can understand more of the subjects of interest to you.
Questionnaire survey
We look forward to your help in answering a questionnaire so that we can understand more of the subjects of interest to you.
Response to Stakeholders
Communication results with key stakeholders and issues of concern have been reported to the Board of Directors in the first BOD meeting in 2025.
| Key Stakeholder | Significance to WNC | Top 3 Issues of Concern | Response | Communication Mechanism | Communication Frequency | Communication Results in 2024 |
|---|---|---|---|---|---|---|
| Customers/Partners | Customers and partners are the key source of revenue and the most important growth engine for WNC. WNC needs to provide high-quality products and professional services that meet the needs of the market and customers to continue growing. |
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To provide high quality technology and after-sales services, WNC conducts regular meetings to review product development progress and achievement of goals. WNC also evaluates the alignment of the supply chain based on customer requirements and presents improvement strategies based on customer satisfaction survey results. These actions aim to solidify and strengthen customer trust. | Customer satisfaction survey | Once a year | We scored 93.23 points for customer satisfaction, exceeding the target of 90 points. |
| Customer questionnaire or on-site audit | Upon request | |||||
| Project review meeting | Upon request | |||||
| Customer complaints management | Upon request | |||||
| Global Service Center and after-sales service | Upon request | |||||
| Employees | Employees are the foundation of the company and its sustainable development. WNC must provide a high quality work environment and reasonable remuneration to cultivate employees that are willing to utilize their talents and are passionate about delivering performance and value for the company. |
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WNC regularly adjusts salaries to ensure that employees are provided with competitive and fair compensation. Multiple reward systems are also in place. Diverse, open, and transparent channels are provided for proposals and communication to continuously strengthen communication with employees. | Labor-Management Committee | Quarterly |
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| Occupational Safety and Health meeting | Quarterly | |||||
| Employee Welfare Committee | Quarterly | |||||
| Employee questionnaire | Upon request | |||||
| Company Portal | Updated upon request | |||||
| New recruits seminar | Monthly | |||||
| CEO seminar | At least once each quarter | |||||
| Performance interview and appraisal | Semi-annually | |||||
| ESG Good Ideas | Once a year | |||||
| Investors/Shareholders | Investors and shareholders are the company’s capital providers. Providing transparent, accurate, and timely operational information builds investor and market trust, highlighting a company's fair market value. |
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WNC issues an annual report and has established External Communication and Information Disclosure Management Measures to ensure that the information provided to investors and shareholders is timely and accurate. WNC also conducts climate-related financial disclosures, quantifies risks and opportunities, and proactively plans and prepares response measures. | Shareholders' meeting | Once a year |
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| Institutional investors conference | Semi-annually | |||||
| Investor meetings | Approx. 100 meetings per year | |||||
| Suppliers/Contractors | Suppliers and contractors are an important part of a company’s delivery of professional products and services. A company must establish an effective and smooth supplier management and communication mechanism. |
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WNC requires that both suppliers and contractors comply with the WNC Supplier Code of Conduct and requests the signing of the Supplier’s Commitment to the Code of Ethics, WNC Supplier ESG Questionnaire, and Supplier Commitment to Sustainability Declaration. To ensure the implementation of WNC's sustainability commitment, an annual RBA audit is scheduled for suppliers. | SMS portal | Updated upon request |
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| Supplier performance evaluation | Quarterly | |||||
| Supplier audit/contractor evaluation | Once a year | |||||
| Vendor conference | Once a year | |||||
| Government Authorities | The government and related competent authorities are key to a company’s development. As a responsible corporate citizen, a company must comply with government regulations and policies. |
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WNC closely monitors domestic and international regulations and trends and has implemented a third-party regulation cloud platform management system. This system allows for real-time tracking of regulatory changes through an intelligent regulatory database. In addition to revising internal regulations in a timely manner to ensure compliance, WNC actively invests in R&D to align with government policies aimed at promoting industry innovation, improving the business environment, and enhancing industry competitiveness. | Official documents / questionnaires | Aperiodic |
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| Awards | Aperiodic | |||||
| Regulatory seminars, forums and industry-association activities | Aperiodic |
ESG Good Ideas – Showcase Your Sustainability Ideas and Ignite Sustainable Actions
To embed ESG values more deeply into corporate culture, WNC launched its first-ever ESG Good Ideas Competition in 2024, encouraging all employees to unleash their creativity and propose impactful sustainability solutions. Through an internal proposal mechanism, the competition aimed to strengthen awareness and participation in ESG topics, driving innovation from the bottom up.
The competition invited entries under five major themes: Sustainable Supply Chain, Green Products, Inclusive Workplace, Social Engagement, and Green Factory. Over the course of nearly three months, a total of 121 proposals were submitted by cross-functional and cross-departmental teams, showcasing a strong spirit of interdisciplinary collaboration and creative energy. Grounded in real-world problems, the proposals offered feasible and innovative solutions spanning material substitution, process optimization, low-carbon transportation, and environmental education. These ideas demonstrated how employees are extending their sustainability thinking beyond their daily roles to products, communities, and society.
The inaugural competition received enthusiastic responses. After preliminary and secondary evaluations, 19 teams were selected to advance to the final pitch. On March 26, 2025, an award ceremony was held, presenting five award categories with total prize money of NT$500,000:
- ESG Impact Award of the Year ( 1 team )
- ESG Innovation Award ( 3 teams )
- ESG Implementation Award ( 6 teams )
- Honorable Mention Award ( 5 teams )
- Special Popularity Award ( 2 teams )
During the competition period, five ESG Good Ideas Sustainability Workshops were held at WNC’s Hsinchu and Tainan sites. These sessions featured presentations on WNC’s sustainability actions and live Q&A, promoting greater employee understanding and participation in ESG initiatives. A total of 432 participants joined the events, effectively strengthening alignment and support for the company’s sustainability direction. In December 2024, the ESG Good Ideas Master Forum followed, inviting leading companies to share their practical experience in implementing Internal Carbon Pricing, helping employees stay ahead of global trends and enhance their ESG knowledge and strategic vision.
Among the competition results, the proposal “Bamboo Replaces Plastic” won the top honor ― ESG Impact Award of the Year ― for its innovative use of bamboo material to replace virgin plastic, achieving both carbon reduction and economic benefits, and receiving high praise from the judges. Other award-winning proposals such as “Owls for a Sustainable Future”, “Digital Color Wall of the Future”, “WNC Easy Commute Program”, and “Carbon Emissions Tracking System for Components” covered a wide range of sustainability practices, including eco-conscious design, social engagement, low-carbon commuting, system implementation, and process improvements.
WNC believes that every employee is a key driver of sustainability. The ESG Good Ideas Competition reflects the company’s commitment to fostering a sustainability-oriented culture and cultivating innovation starting from the employee level. By encouraging action “from a single good idea,” WNC aims to inspire more practical, impactful, and scalable sustainability initiatives. Moving forward, WNC will continue to refine the competition framework, promote full employee participation, deepen ESG understanding, and amplify its sustainable impact together with its workforce.