Governance and Innovation
Annual Performance
Corporate Governance
- Top 20% among all companies in the tenth Corporate Governance Evaluation
- Selected as a component of the Taiwan Corporate Governance 100 Index by the Taiwan Stock Exchange Corporation (TWSE); listed in the FTSE TWSE Taiwan Dividend+ Index, FTSE TWSE Taiwan Eight Industries Index and FTSE TWSE Taiwan Mid-Cap 100 Index
- Among the nine directors, independent directors account for four members of the Board of Directors, with three female directors.
Ethical Management
- All managers and employees who are at comparatively higher risk completed the annual self-evaluation questionnaire on the Code of Ethical Conduct.
- Zero cases of regulatory violations and major lawsuits
Risk Management
- 17 information security drills were completed in 2023.
Sustainable Procurement
- Local procurement of WNC headquarters is at 49%.
- 195 RMAP conforming smelters, accounting for 88.6% of total smelters.
- 100 key suppliers have implemented sustainability review mechanisms and were included in the 2023 Q4 supplier performance evaluation.
Innovation Momentum
- NT$4 billion invested in R&D, an increase of 11.8% over the previous year
- 240 patent applications filed in 2023, with a total of 2,344 patents held by WNC
- 146 employee proposals for continuous improvement plans in 2023
Customer Relations
- Zero lawsuits for breach of confidentiality
- Scored 94.3 points for customer satisfaction, higher than the target of 90
Value Chain Management
- 57 new suppliers signed the Supplier Commitment to Sustainability Declaration, accounting for 66.4% of the suppliers in the approved vendor list (AVL)
- 345 supplier on-site audits and counseling sessions arranged by WNC sites
- 42 suppliers providing materials with potentially high carbon emissions participated in the WNC Sustainable Vendor Conference
Material Topics and Goal Management
| Five Focuses | Material Topic | Performance Indicators | 2023 Results | Future Goals | |||
|---|---|---|---|---|---|---|---|
| Target | Results | Short-term 2024 | Mid-term 2025 | Long-term 2030 | |||
| Growth | Business Performance | Corporate Governance Evaluation | Enhance evaluation results | Top 20% | Continue to enhance evaluation results | ||
| Average Attendance Rate of Board of Directors' Meetings | ≧ 90% | 94.4% | ≧ 90% | ≧ 90% | ≧ 90% | ||
| Number of hours of continuing education for each board member | ≧ 6 hours | 9.67 hours | ≧ 6 hours | ≧ 6 hours | ≧ 6 hours | ||
| Innovation | Innovation and R&D | Total number of global patents | ≧ 2,100 | 2,344 | ≧ 2,100 | ≧ 2,300 | ≧ 2,500 |
| Customer Relationship Management | Average customer satisfaction score (max. 100) | 90 | 94.3 | 90 | 90 | 90 | |
| Customer satisfaction survey coverage rate | 80% | 80% | 80% | 80% | 80% | ||
| Customer complaint reply rate | 100% | 100% | 100% | 100% | 100% | ||
| Trust | Supply Chain Management | Supplier sustainability risk assessment | Rate of supplier implementation of sustainability review mechanisms | 100 key suppliers have implemented sustainability review mechanisms. | 100 key suppliers have completed sustainability risk evaluation | Tier-1 supplier completion rate >80% | Tier-1 supplier completion rate is 100% |
| Response rate of tier-1 suppliers to the Supplier Commitment to Sustainability Declaration | 90% | 93.7% | 95% | 98% | 100% | ||
| RBA audit completion rate for WNC suppliers | 100% | 100% | 100% | 100% | 100% | ||
| Information Security | Conduct annual information system disaster recovery drills | Completion rate 100% | Completion rate 100% | Completion rate 100% | Completion rate 100% | Completion rate 100% | |