Governance and Innovation
Annual Performance
Corporate Governance
- Top 20% among all companies in the tenth Corporate Governance Evaluation.
- Selected as a component stock of the DJSI Emerging Markets Index, Taiwan Corporate Governance 100 Index by the Taiwan Stock Exchange Corporation (TWSE), listed in the FTSE TWSE Taiwan Dividend+ Index, FTSE TWSE Taiwan Eight Industries Index and FTSE TWSE Taiwan Mid-Cap 100 Index.
- Of the nine directors, independent directors account for four members of the Board of Directors, with three female directors.
Ethical Management
- All managers and employees who are at comparatively higher risk completed the annual self-evaluation questionnaire on the Code of Ethical Conduct.
- Zero cases of regulatory violations and major lawsuits.
Risk Management
- Completed 15 information security drills.
Sustainable Procurement
- Local procurement at WNC Headquarters is 45%.
- 195 RMAP conforming smelters, accounting for 99% of total smelters.
- 349 suppliers have completed sustainability risk evaluation.
Innovation Momentum
- 142 employee proposals for continuous improvement process in 2024.
- NT$ 4.4 billion invested in R&D, an increase of 10.5% over the previous year.
- 572 patent applications filed in 2024, , with a total of 2,492 patents held by WNC.
Customer Relations
- Zero lawsuits for breach of confidentiality.
- Scored 93.23 points for customer satisfaction, higher than the target of 90 points.
Value Chain Management
- 457 supplier on-site audits and counseling sessions arranged by WNC sites.
- 155 suppliers with potentially high carbon emissions and key suppliers from both domestic and international markets participated in the WNC Sustainable Vendor Conference.
Material Topics and Goal Management
| Five Focuses | Material Topic | Performance Indicators | 2024 Results | Future Goals | |||
|---|---|---|---|---|---|---|---|
| Target | Results | Short-term 2025 | Mid-term 2026 | Long-term 2030 | |||
| Growth | Operational and financial performance | Corporate Governance Evaluation | Boost evaluation results | 6–20% | 6–20% | Top 5% | |
| Average Attendance Rate of Board of Directors' Meetings | ≧ 90% | 97.78% | ≧ 90% | ≧ 90% | ≧ 90% | ||
| Number of Training Hours for Each Board Member | ≧ 6 hours | All board members have received 6 hours of training | ≧ 6 hours | ≧ 6 hours | ≧ 6 hours | ||
| Innovation | Innovation and R&D | Total number of global patents | ≧ 2,100 | 2,493 | ≧ 2,550 | ≧ 2,600 | ≧ 2,650 |
| Customer Relationship Management | Average customer satisfaction score (max. 100) | ≧ 90 | 93.23 | ≧ 90 | ≧ 90 | ≧ 90 | |
| Customer satisfaction survey coverage rate | ≧ 80% | 86% | ≧ 80% | ≧ 80% | ≧ 80% | ||
| Customer complaint reply rate | 100% | 100% | 100% | 100% | 100% | ||
| Trust | Supply Chain Management | Supplier sustainability risk assessment completion rate | Tier-1 supplier completion rate ≧ 95% | 89% | ≧ 80%Note 1 | ≧ 80%Note 1 | 100%Note 1 |
| Response rate of suppliers to the Supplier Commitment to Sustainability Declaration | ≧ 95% | 97.5% | ≧ 98%Note1 | ≧ 98%Note1 | 100%Note1 | ||
| RBA audit completion rate for WNC suppliers | 100% | 100%Note 2 | 100% | 100% | 100% | ||
| Information Security | Annual information system disaster recovery drills completion rate | Completion rate: 100% | 100% | 100% | 100% | 100% | |
- Note 1: To enhance and implement sustainable supply chain management, starting in 2025, the scope of management for the “Supplier Sustainability Risk Assessment Completion Rate” and the “Response rate of suppliers to the Supplier Commitment to Sustainability Declaration” will be expanded to include both Tier-1 suppliers and key suppliers.
- Note 2: To make up for the unfinished supplier audits during the COVID-19 pandemic, an additional six audits were completed in 2024.