Training Systems

Worldwide Learning System

E-learning System

WNC’s LMS (learning management system) human resource development system is a resource sharing platform for education, training, and performance management. You can also manage organizational and personal learning records through this system, such as applying for internal or external training. The system will automatically issue course notifications, submit after-class study reports, post-lesson satisfaction surveys and other reminder messages.

I-Learning Self-Learning Website

Due to the impact of the pandemic and a rapidly changing knowledge environment, the i-Learning self-learning website was launched on the Company’s internal website in June 2021. By linking internal and external resources, the website provides multiple learning channels, helping employees and organizations to establish self-learning environments and habits.

Modularized Courses

WNC also formulates modular courses to meet the needs of employees of different competencies and management levels. Corresponding training courses are provided in accordance with promotions and the resulting requirements of competency for the promoted position. This includes the new recruits course series, Six Sigma courses, targeted selection course series, new management training course series, basic management courses for general managerial positions, and advanced management courses such as performance management, strategic planning, and organizational development courses for middle-and upper-level supervisors.

WNC Colleges

The WNC Colleges were established in 2010 and underwent reorganization in 2021 in response to industry trends and internal organizational adjustments. The Colleges are now composed of a Digital Leadership College, a Business College, an R&D College, a Smart Manufacturing College, and an AI & Digital College. Respective colleges are led by top managers of related units, with organizational topics, future vision, and strategy adopted as points of departure for the construction of a successful template for a talent development system. In 2023, WNC Colleges held a total of 792 courses, and there were a total of 128,409 participations.

College name Principal Participant Number of Courses in 2023
Digital Leadership College CHRO Functional unit supervisors 439
Business College President Product managers/Sales supervisors 27
R&D College CTO Product R&D Center/RD Forum Chairperson 112
Smart Manufacturing College General Plant Manager/Chief Quality Officer/CSCO Manufacturing/Quality Assurance/Materials Center Manager 197
AI & Digital College CIO Automation unit/Information unit/R&D unit supervisors 17

Performance Management

WNC’s performance appraisal system was developed by considering both operational efficiency and the development of individual competencies. Performance is evaluated based on two parameters: Management by Behavior (MBB) and Management by Objective (MBO). Periodically, performance in terms of both quality and quantity is simultaneously examined, and the results are compiled semi-annually with one-on-one interviews to evaluate the performance of employees, strengthen communication, adjust roles and responsibilities, foster career development, and serve as a basis for giving appropriate rewards or promotions to employees.

Competence Development

Perform competence assessment (180–360 degrees feedback) twice a year and collate supervisors’ successful cases as a benchmark for evaluating employees.

Talent Development

Reveal employees showing potential through the performance management process, provide them with training plans, and track results on a regular basis.

Career Development

WNC provides training plans for both professional specialization and management skills. Plans are provided according to employee potential and their desired career path.

Competence Development

WNC’s performance appraisal system was developed by considering both operational efficiency and the development of individual competencies. Performance is evaluated based on two parameters: Management by Behavior (MBB) and Management by Objective (MBO). Periodically, performance in terms of both quality and quantity is simultaneously examined, and the results are compiled semi-annually with one-on-one interviews to evaluate the performance of employees, strengthen communication, adjust roles and responsibilities, foster career development, and serve as a basis for giving appropriate rewards or promotions to employees. All WNC employees, excluding the Chairman and the CEO, who pass probation and who have been in service for one month or longer must participate in WNC’s performance appraisal system.

Work Item Description
Goal Management (MBO) WNC's performance management cycle comprises three stages: goal setting at the beginning of the period, performance alignment during the period, and evaluation at the end of the period. Evaluations are conducted every six months.
Multiple aspects 180, 360 degrees Perform competence assessment (180-360 degrees feedback) twice a year as a benchmark for evaluating employees. Subjects include:
  • 180-degree assessment: All WNC employees
  • 360-degree (self-evaluation, evaluation by superiors, evaluation by subordinates, peer evaluation): Center-level manager and above, specific professionals
Feedback on collaborations (peers and colleagues from different units) The Company continues to encourage giving feedback on collaborations. It is hoped that balanced, concrete and immediate feedback on collaborations among internal upstream, midstream and downstream partners can facilitate a corporate culture of learning from each other and boost team spirit.
Team-oriented Performance evaluations are conducted every six months. The president can approve the performance ratings based on the Company’s overall achievement rate so as to help teams achieve their goals. When supervisors are evaluating subordinates’ performance, they should take into consideration the overall performance of their respective units, the employee’s performance in their project team and the performance of each subordinate as well as the Company’s organizational goals.
Agile communication
  • Establish Cross Functional Team (CFT) In addition to existing functional teams, the CEO can also designate employees to establish a CFT for specific projects, initiatives or customer services. This can facilitate cross-functional team collaborations to respond to the complex business environment rapidly, and increase synergies across clients and projects within the Company. This method also helps improve professional capabilities and horizontal communication skills, thereby ensuring the Company achieves its strategic goals.
  • Agile assessment: In addition to semi-annual performance evaluation and interviews, ad hoc one-on-one interviews are also conducted during the assessment period to evaluate the performance of employees, strengthen communication, update performance timely and foster career development.

Talent Development

Personal Development

WNC cares about employees’ personal development. Employees and managers work together to formulate individual development plans and learning targets that cater to individual, team, and organizational goals. Through training courses, experience sharing, practical applications, job rotation, guidance and feedback from supervisors and goal-driven performance evaluations, we support and foster employees’ growth and development. Also, based on the Company’s development strategies, the Company identifies talents that have demonstrated potential for becoming future mid- and high-level managers and their needs for future development in the annual talent inventory and development meetings. Personal development plans for each talent are then formulated to satisfy the Company’s need for talent and operational stability during organizational expansion.

personal_plan

Employee Transition Assistance

When a supervisor finds that the work performance of an employee is not as expected, it is necessary to clarify whether there are other internal and external factors at play. If necessary, the supervisor will cooperate with the Human Resources Department to initiate a Performance Improvement Plan (PIP). Regular performance reviews and coaching interviews will be conducted within the period to provide employees with immediate guidance and feedback, help improve their functions and work performance, and reduce the impact on organizational performance. To assist managers in dealing with and improving the competency of failing employees in a timely and effective manner, a course on “Handling of Under-performing Employees” is held every year for newly appointed supervisors.

 

In accordance with management guidelines for employee promotion, IDL employees who have been in their positions for a requisite number of years, and who are regarded as capable of taking on greater responsibilities than their current job grade and duties dictate, are eligible for promotions in job position or level based on their performance, professional skills demonstrated and competency, as recognized by their supervisors.

Career Development

In accordance with management guidelines for employee promotion, IDL employees who have been in their positions for a requisite number of years, and who are regarded as capable of taking on greater responsibilities than their current job grade and duties dictate, are eligible for promotions in job position or level based on their performance, professional skills demonstrated and competency, as recognized by their supervisors.

  • Promotion Management Planning: Adopt a dual-track system of both specialized and management positions to provide appropriate planning for employees.
  • Assessment of candidates for promotion: Refer to candidates’ past experience and performance in their position, in order to assess their readiness for post-promotion responsibilities. The Promotion Review Committee performs assessment after the unit supervisor’s nomination.

Regarding promotions for DL employees, after production line supervisors have considered work performance and taken organizational needs into consideration, DL employees may be promoted to production line leaders and be given a raise after they pass evaluation. Alternatively, they may be transferred to positions with specialized work duties and be given work allowances. In addition, in accordance with hiring procedures for IDL employees, DL employees with distinguished performance may become IDL employees and serve as assistant engineers, engineers, or function team directors.

 

In 2023, rates of male and female employees accepting WNC career planning were 12.8% and 11.0% respectively.

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